Privacy Policy

Coffee Stop is a small local coffee ordering service. This policy explains the personal information we may handle when you use coffeestop.fyi and place an order.

Information we collect

When you place an order, we may receive and store information needed to prepare, deliver and manage it, including:

• your email address returned with the Stripe checkout
• the drinks and options you ordered
• the selected bus stop, selected bus trip or No bus choice
• order amount, payment status and operational order status
• technical and security information processed when the site is accessed

We do not currently require customers to create an account.

How we use information

We use order information to process payment, prepare and deliver your coffee, operate the live order tracker, manage capacity, handle support or disputes, maintain business records and protect the service from misuse.

We do not sell customer personal information. We do not currently use customer order information for marketing.

Payments

Payments are processed through Stripe Checkout. Coffee Stop does not receive or store your full payment card number. Stripe handles payment information under its own privacy and security practices.

Service providers

We use service providers to operate Coffee Stop. These currently include:

• Cloudflare for hosting, networking and security
• Stripe for payment processing
• SMTP2GO for operational email alerts
• Adelaide Metro realtime data to determine bus timing and ordering eligibility

If Cloudflare Turnstile is enabled, Cloudflare may also process technical signals used to distinguish legitimate customers from automated traffic.

Cookies and local storage

Coffee Stop does not currently use customer accounts or marketing cookies. Third-party services such as Stripe, Cloudflare or Turnstile may use cookies or similar technical storage as part of their own services.

Retention and security

Order records are kept only for as long as reasonably needed for order fulfilment, business record keeping, accounting, dispute handling and security. We use access controls and the security features of our service providers to reduce the risk of unauthorised access.

Access, correction and complaints

You can ask what personal information Coffee Stop holds about you, request a correction, or raise a privacy concern.

For privacy questions, access or correction requests, or complaints, contact the Coffee Stop operator using any contact details provided with your order.

Changes to this policy

We may update this page when the way Coffee Stop collects or handles information changes. The latest version will remain available at /privacy.